Terms & Conditions

Terms and Conditions

Welcome to avirate Bangladesh. These Terms and Conditions govern your use of our website and services. By accessing or using our website,
you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms
By accessing or using the vivaaha silkssBangladesh website (the “Site”) and services provided through the Site, you acknowledge that you have read,
understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply.

2. Changes to Terms
avirate Bangladesh reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued
use of the Site following the posting of changes constitutes your acceptance of such changes. Please review these terms periodically for any updates.

3. Products and Services
a. Product Descriptions
We strive to ensure that product descriptions, including images and pricing, are accurate. However, there may be errors or inaccuracies.
We reserve the right to correct any errors and to update product information.

b. Pricing
Prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice. The price applicable to your order will be the price displayed
on the Site at the time of purchase.

c. Availability
Product availability is subject to change. We make every effort to update our inventory accurately, but we cannot guarantee that items will be in
stock at all times.

4. Orders and Payments
a. Order Process
To place an order, you must provide accurate and complete information, including payment details and shipping address. By placing an order,
you agree to purchase the items at the specified price and accept our payment terms.

b. Payment Methods
We accept payments through bKash, Nagad, and Rocket. Payments must be made in full at the time of order. We do not accept Cash on Delivery (COD).

c. Order Confirmation
After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute
acceptance of the order.

d. Order Cancellation
Once an order is placed, it cannot be canceled. However, you may return items according to our Return and Refund Policy.
5. Shipping and Delivery
a. Shipping Policy
We deliver to locations within Bangladesh only. Shipping fees and delivery times are outlined in our Shipping and Delivery policy.

b. Delivery Issues
If there are any issues with your delivery, please contact us within 48 hours of receiving your order. We are not responsible for delays caused
by shipping carriers or incorrect address details provided by you.

6. Returns and Refunds
a. Return Policy
Returns are accepted as per our Return and Refund Policy. Items must be returned in their original condition and packaging.
Refunds will be processed according to the terms outlined in the policy.
b. Refunds
Refunds will be issued to the original payment method used for the purchase. Processing times for refunds may vary.

7. Intellectual Property
a. Ownership
All content on the Site, including but not limited to text, images, logos, and trademarks, is the property of vivaaha silkss Bangladesh or its licensors
and is protected by intellectual property laws.

b. Use of Content
You may not use, reproduce, distribute, or modify any content from the Site without our prior written consent.

8. User Conduct
a. Prohibited Activities
You agree not to engage in any activities that are illegal, harmful, or disruptive to the Site or its users. This includes, but is not limited to,
spamming, hacking, or posting inappropriate content.

b. Account Responsibility
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for all activities
that occur under your account.

9. Limitation of Liability
a. No Warranty
The Site and its content are provided “as is” without any warranties, express or implied. We do not warrant that the Site will be error-free or unint
errupted.

b. Limitation of Liability
To the maximum extent permitted by law, avirate Bangladesh is not liable for any indirect, incidental, or consequential damages arising out of or
related to your use of the Site or products purchased.

10. Indemnification
You agree to indemnify and hold harmless avirate Bangladesh, its affiliates, and their respective officers, directors, employees, and agents from any
claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to your use of the Site or violation
of these Terms and Conditions.

11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

9. Need Help?
If you have any questions or concerns about billing and payments, our customer support team is here to help:

Email: contact@vivaahasilkss.com
Live Chat: Available on our website from 9 AM to 12 PM, Everyday
Thank you for visiting vivaahasilkss Bangladesh. We appreciate your business and look forward to serving you!